REGISTER NOW

Fall 2026 Forum

The Collaboration Advantage

Navigating AI & the Future of Healthcare
SMI Fall 2026 Forum - Agenda

Day 1: Monday, October 12

Registration Opens
3:00 PM
4:30 PM - 5:30 PM Reception

New Member / First Timer Reception

By invitation only.

4:30 PM - 5:30 PM Reception

AWL Mentee Reception

AWL MENTEES by invitation only.

5:30 PM - 7:30 PM Evening Event

Welcome Reception

[Description placeholder]

Day 2: Tuesday, October 13

Breakfast
7:00 AM - 7:50 AM
8:00 AM - 9:15 AM General Session

Opening Keynote & Welcome

• Welcome: SMI Chair: Lisa Hohman, CEO of Concordance (5 Minutes)
• Keynote Intro: Jane Pleasants, SMI President (2 minutes)
• Keynote: Michael Dowling (60 minutes)

[Description placeholder]

Lisa Hohman
SMI Chair / CEO, Concordance
Read Bio
Jane Pleasants
SMI President
Read Bio
Michael Dowling
Keynote Speaker
Read Bio
Networking Break
9:15 AM - 9:45 AM
9:45 AM - 10:30 AM General Session

Interactive Session & SMI Update

• Michael Dowling Interactive Session (20 minutes)
[Description placeholder]
• SMI Update: Jane Pleasants, SMI President (10 minutes)
• AWL Cohort 5 (2 minutes)
• THCA (15 minutes)

Michael Dowling
Keynote Speaker
Read Bio
Jane Pleasants
SMI President
Read Bio
Networking Break
10:30 AM - 11:00 AM

11:00 AM – 12:00 PM: SMI2U Workshops – Round 1

11:00 AM - 12:00 PM Workshop 1

Topic: [Topic] | Title: [Title]

[Description placeholder]

Key Learnings:
  • X
  • X
  • X

Speakers: [To be announced]

11:00 AM - 12:00 PM Workshop 2

Topic: [Topic] | Title: [Title]

[Description placeholder]

Key Learnings:
  • X
  • X
  • X

Speakers: [To be announced]

11:00 AM - 12:00 PM Workshop 3

Topic: Collaboration | Title: Collaboration in Action: Turning Everyday Partnerships into Long-Term Success

[LOGO HERE] [Description placeholder]

Key Learnings:

  • X
  • X
  • X
  • X

Facilitators:

Jim Francis
Chair, SCM, Mayo Clinic
Read Bio
11:00 AM - 12:00 PM Workshop 4

Topic: [Topic] | Title: [Title]

[Description placeholder]

Key Learnings:
  • X
  • X
  • X

Speakers: [To be announced]

11:00 AM - 12:00 PM Workshop 5

Topic: [Topic] | Title: [Title]

[Description placeholder]

Key Learnings:
  • X
  • X
  • X

Speakers: [To be announced]

Lunch & Networking
12:00 PM - 1:00 PM
1:00 PM - 2:30 PM Breakout Sessions

Candid Conversations: Real Problems, Real Issues

[LOGO HERE]

[Description placeholder]

Networking Break
2:30 PM - 3:00 PM
3:00 PM - 5:00 PM Councils

Thought Leadership Councils

  • Supply Chain Community Impact
  • Key Strategic Collaboration
  • Clinical Integration
  • Intelligent Supply Chain
Buses Begin Departing
6:15 PM
6:30 PM - 9:30 PM Dinner

SMI Dinner Event on Starship Yacht

Day 3: Wednesday, October 14

Breakfast / Luggage Storage
7:00 AM - 8:30 AM

8:30 AM – 9:30 AM: SMI2U Workshops – Round 2

8:30 AM - 9:30 AM Workshop 1

Topic: [Topic] | Title: [Title]

[Description placeholder]

Key Learnings:
  • X
  • X
  • X

Speakers: [To be announced]

8:30 AM - 9:30 AM Workshop 2

Topic: [Topic] | Title: [Title]

[Description placeholder]

Key Learnings:
  • X
  • X
  • X

Speakers: [To be announced]

8:30 AM - 9:30 AM Workshop 3

Topic: Collaboration | Title: Collaboration in Action: Turning Everyday Partnerships into Long-Term Success

[LOGO HERE] [Description placeholder]

Key Learnings:

  • X

Facilitators:

Jim Francis
Chair, SCM, Mayo Clinic
Read Bio
Eric O'Daffer
MD, Healthcare Advisory
Read Bio
8:30 AM - 9:30 AM Workshop 4

Topic: [Topic] | Title: [Title]

[Description placeholder]

Key Learnings:
  • X
  • X
  • X

Speakers: [To be announced]

8:30 AM - 9:30 AM Workshop 5

Topic: [Topic] | Title: [Title]

[Description placeholder]

Key Learnings:
  • X
  • X
  • X

Speakers: [To be announced]

Networking Break
9:30 AM - 10:00 AM
10:00 AM - 11:00 AM Spotlight

SMI Spotlight

Get an inside look at what’s new at SMI! Hear directly from SMI Members as they unveil innovative tools and programs.

11:00 AM - 11:45 AM Closing Session

BACK BY POPULAR DEMAND!
Industry innovations, inspirations and actions: 10-minute future-forward TED talks

Back by popular demand—get ready for an unforgettable closing session featuring three dynamic TED-style Talks from SMI members. These are the talks everyone will be buzzing about—don’t miss them!

Forum Adjournment (Survey Time)
11:45 AM - 12:00 PM

Post-Forum Events

1:30 PM - 4:30 PM BayCare

BayCare Special Events

Lunch (AWL and BayCare shared buffet)
12:00 PM - 1:00 PM
1:00 PM - 4:00 PM AWL

AWL Workshop

6:00 PM - 8:00 PM Dinner

AWL Dinner (at hotel)

6:00 PM - 8:00 PM Dinner

BayCare Attendees Dinner (at hotel)

Lisa Hohman
CEO


Lisa Hohman is the current CEO of Concordance Healthcare Solutions. Lisa began her career in the distribution industry in 1992, working in a variety of roles prior to joining Seneca Medical in 2000. Lisa began her tenure at Seneca Medical as a Sales Manager and soon transitioned to leading the development of internal departments such as Supplier Relations, Sales Support and Item Maintenance; each department added efficiency and profitability to the company and helped to support its growth throughout the Midwestern region.

During Lisa’s tenure at Seneca Medical she oversaw Procurement, Operations, Customer Service, Sales Support, Sourcing and Supplier Relations and was named the Chief Strategy Officer for the organization, in addition to joining the governing board. Through the dedication and innovation of board members like Lisa Hohman, Seneca Medical merged with Kreisers and MMS – A Medical Supply Company to form Concordance in 2016.

In 2019, Lisa was named the CEO of Concordance and now focuses on leading the development of the company’s short- and long-term strategy. She is working to effectively increase corporate communication both internally and externally while maintaining awareness of the competitive market landscape, expansion opportunities and industry developments that may affect Concordance. Lisa is currently the HIDA HEF Board Chair, as well as a SMI Advisory Board Member and was awarded the 2019 PWH Leadership of Distinction Award.

Jane Pleasants
President, SMI

SMI
Jane Pleasants is the President of SMI responsible for the overall operations of the organization, moderation of bi-annual Forums, and oversight of industry initiatives.
Previously, Jane was the Vice President, Supply Chain for Duke University and Duke University Health System. She joined Duke to establish a procurement infrastructure for the newly formed Health System which included developing a robust portfolio of self-contracts for medical supplies, drugs, equipment and services, implementing an enterprise-wide materials management system, providing leadership in aggressive cost reduction, and integrating procurement activities. She had responsibilities for end to end supply chain management which includes all materials and logistic functions in the Health System. In addition to Health System supply chain responsibilities, Jane also provided procurement and sourcing leadership for the academic and medical center campuses at Duke University, one of the few shared service organizations supporting academic medical centers, universities, and health systems. Her global procurement and sourcing activities included the sourcing and procurement of the furniture and equipment for the Duke Kunshan University Campus located in China’s Yangtze River Delta Region, bordering Shanghai.
Her early supply chain career began in a small rural hospital in North Georgia. Since that early beginning, Jane has led supply chains at three academic medical centers, Vanderbilt University, University of Rochester, and Duke University, all shared services between the medical center and academic enterprises.

MICHAEL J. DOWLING
CEO Emeritus


Michael Dowling is one of health care’s most influential voices, taking a stand on societal issues such as gun violence and immigration that many healthcare leaders shy away from. As CEO Emeritus, he serves Northwell Health in an advisory capacity, supporting the advancement of key public health initiatives, and focusing on teaching and writing.

Mr. Dowling served as Northwell’s first president and chief executive officer for more than 23 years before transitioning to his role of CEO Emeritus in October 2025. His extraordinary tenure was characterized by significant growth, industry innovation, and a steadfast commitment to enhancing health for all.

Mr. Dowling has been honored with many awards over the years. In 2024, the Royal College of Surgeons in Ireland presented him with an Honorary Fellowship, the organization’s highest honor that recognizes those who have made significant contributions, and who can inspire future generations of surgical leaders. In 2020, he received the Presidential Distinguished Service Award for the Irish Abroad, which recognizes individuals for their contributions to Ireland and to Irish communities abroad, presented by the President of Ireland. He also received an honorary fellowship of the Royal College of Physicians of Ireland and is a board member of the Foreign Policy Association.

In addition, he received the Ellis Island Medal of Honor and a number of honorary degrees from Fordham University, University College Dublin (Ireland) and the prestigious Queen’s University Belfast.

In 2025, TIME recognized Mr. Dowling as one of the 100 Most Influential People in Global Health. In 2020, Mr. Dowling received the Deming Cup from the Columbia Business School and was ranked No. 1 on Modern Healthcare’s 100 Most Influential People in Healthcare in 2022. In 2017, he served as the Grand Marshal of the St. Patrick’s Day Parade in NYC. He also chairs the Institute for Healthcare Improvement.

Prior to joining Northwell in 1995, Mr. Dowling served in New York State government for 12 years. He held several leadership roles, including director of health, education and human services; commissioner of social services, and deputy secretary and chief adviser to former Governor Mario Cuomo. Mr. Dowling was previously a professor of social policy and an assistant dean of Fordham’s Graduate School of Social Services.

Mr. Dowling is a respected author of multiple books, covering both critical healthcare topics and his life story. His works include Leading Through a Pandemic (2020) on Northwell’s COVID-19 response, his 2020 memoir After the Roof Caved In, and the co-authored The Aging Revolution (2024) and Health Care Reboot (2018), which explore geriatric health advancements and broader trends in American medicine, respectively.

James R. Francis, FACHE
Chair, Supply Chain Management and Assistant Treasurer Mayo Clinic Assistant Professor, Health Care Administration Mayo Clinic College of Medicine and Science


Jim Francis has more than thirty (30) years of experience in leading high performing supply chain organizations. He joined Mayo Clinic in 1999 and is responsible for enterprise-wide supply chain strategy and operations. In 2023, Mayo expended more than $6.9 billion on supplies, purchased services, and capital investments. Consisting of the world-renowned Mayo Clinic, Mayo inspires hope and promotes health through Clinical Practice, Education, and Research. Mayo consists of 22 acute care hospitals and more than 130 practice sites. In addition to these responsibilities, Mayo provides sourcing and contracting services to Captis, LLC, a supply network that consists of 91 hospital and health system networks with more than 325 hospitals and $18 billion in purchases. During his tenure, the dedicated team of professionals in supply chain management have launched or collaborated on the formation of Supply Chain Solutions (freight management), Captis, Achieve CP, Civica Rx, Alluma, and most recently, Inspirity Health Partners. Supply Chain Management is also responsible for Mayo Clinic Stores, retail locations for medical supplies and DME.

Prior to his current position, Jim was Vice President of Material Services at BJC Healthcare in St. Louis. In this capacity, he was responsible for the integration and management of all supply chain functions. While at BJC, he managed a system-wide supply expense of $340 million. Prior to this position, he was Vice President of Corporate Services at Christian Health Services (CHS) in St. Louis. He had been with the CHS system since 1984.

Jim earned his Bachelor of Arts and his Master of Science degrees from Southern Illinois University in Carbondale, Illinois. He received his Master of Health Administration degree from Washington University School of Medicine in St. Louis, Missouri. He is a Fellow in the American College of Healthcare Executives and a member of the Association of Healthcare Resource Materials Management. He is the recipient of numerous awards and recognitions. In addition to these recognitions, the Mayo Clinic supply chain organization has been recognized by Gartner as one of the Top 25 Supply Chains in Healthcare every year since 2009. In 2018, Mayo Clinic reached Gartner’s Masters Class designation, and continues in that category today. In 2015, Mayo Clinic received the distinction of being the first healthcare provider to be recognized #1. Jim participates in various professional and community activities.

Eric O'Daffer
Industry Expert



Eric O’Daffer is a Strategic Advisor in the Healthcare Supply Chain. A supply chain lifer, Mr. O’Daffer’s focus is on the end-to-end healthcare supply chain with a true north of accelerating excellence in the healthcare supply chain. Eric has written over 100 research notes on the healthcare supply chain, delivered 50+ conference presentations and taken over 4000 individual advisory calls with healthcare supply chain stakeholders. Mr. O’Daffer led Gartner’s Healthcare Supply Chain Top 25 program for 15 years, Gartner’s All-Industry Innovation Research for 10 years and started Gartner’s IDN Supply Chain Benchmarking Program leading it for 8 years. Previous roles with Esurg and Cardinal Health focused on innovative distribution and manufacturing models serving acute and non-acute care.